Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While playing can be fun, it's important to understand that the odds always favour the house. Please gamble responsibly and within your means.
Age Verification
Online gambling in New Zealand is only available to players aged 18 years or older. We are committed to preventing underage gambling. By accessing our site, you confirm that you are of legal gambling age in New Zealand.
Warning Signs of Problem Gambling
Be aware of the following warning signs, which may indicate problem gambling:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from family or friends
- Gambling with money needed for essential expenses (rent, bills, food)
- Spending more time and money on gambling than intended
- Neglecting work, school, or relationships due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Borrowing money to gamble
- Lying about the amount of time or money spent gambling
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems or negative emotions
If you recognise any of these signs in yourself or someone you know, help is available.
Self-Help Tools
Most online gambling platforms offer tools to help you manage your gaming responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the total amount you're willing to lose during a session
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from a gambling site or multiple sites
- Take a Break: Step away from gambling for a set period if you feel you need space
Use these tools proactively to maintain control over your gambling activities.
Support Organisations
If you or someone you know is struggling with problem gambling, confidential support is available:
New Zealand
- Problem Gambling Foundation (Te Ahumairangi): Free and confidential counselling service for New Zealanders affected by problem gambling. Phone: 0800 664 262 (toll-free) or visit www.problemgambling.nz
- Gambling Helpline: Phone: 0800 664 262 (available 24/7)
International Support Services
- Australia – Gambling Help Online: www.gamblinghelponline.org.au
- United Kingdom – GamCare: www.gamcare.org.uk
- United Kingdom – GamStop: www.gamstop.co.uk (self-exclusion scheme)
- Canada – Responsible Gambling Council: www.responsiblegambling.org
- United States – National Council on Problem Gambling: www.ncpgambling.org
If You Need Help
Problem gambling is a treatable condition. You are not alone. If you are concerned about your gambling or that of someone close to you, please reach out to one of the support services listed above. Trained counsellors are ready to help, and all conversations are confidential and free of charge.
Remember: seeking help is a sign of strength, not weakness. The sooner you reach out, the sooner you can regain control and get back on track.